Free collection is available 3 working days after confirmation of your payment (excluding balloons, themed and seasonal party supplies). Please choose from the two pick-up locations below:
Shop 225-226, 2/F Landmark Prince’s, 10 Chater Road, Central, Hong Kong
Tel: +852 2190 4032
Pickup Time: Mondays to Saturdays 10:30am - 6:30pm and Sundays / Public Holidays 10:30am - 6pm
Shop 925, 9/F Floor, Tower One, Times Square, Causeway Bay, Hong Kong
Tel: +852 2521 1649
Pickup Time: Mondays to Thursdays 11:30am - 7:30pm and Fridays to Sundays / Public Holidays 11:30am - 8:30pm
Once products have left our store, we take no responsibility. Products can be exchanged upon presentation of the original receipt, provided they are in their original packaging and undamaged. Balloons that have been already inflated cannot be exchanged nor refunded once they have left our store.
Bad weather conditions
Self pickup services will be suspended under bad weathers conditions such as when a typhoon 8 is hoisted or a black rainstorm warning is in effect. When the warning is lowered, the services will be resumed within 2 hours.
Self pickup: You can pick up anytime within opening hours.